Privacy Policy

The Pink Loom, A and S Heritage Trading FZ-LLC, registered at Dubai. For any privacy question you can reach us at thepinkloomdubai@gmail.com.

We only collect what you choose to give us. When you submit an enquiry, that includes your name, email address and the content of your message.

Our website may also record basic technical information such as browser type and pages visited, used to keep the site working well.

To respond to your enquiry, to keep a record of our correspondence, and — only if you have asked us to — to send occasional updates about new collections. We do not sell your personal information.

We share information only with the service providers needed to run our website and email: our website hosting provider and our email provider (Google Workspace / Gmail). They may process information on our behalf and are not permitted to use it for their own purposes.

We do not use marketing cookies. Only the cookies strictly necessary for the website to function are used, and they never identify you personally.

Enquiry correspondence is kept for 24 months and then deleted, unless we need to keep it longer for legal or accounting reasons.

You may ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Write to thepinkloomdubai@gmail.com and we will respond within 30 days.

We may update this policy from time to time. The version shown here is always the current one.